AMM Network Support Specialist

AMM Network Support Specialist

Project: Ness (Iasi and Timisoara)

Number of openings: 1



IBM is seeking skilled network professionals to support IBM Cloud Managed Services clients and datacenters. This position is a highly technical role featuring elements of network architecture, design and support. Ideal candidates will be self-motivated and willing to learn new technologies and IBM / client environments. For this position we are looking for a team player candidate that could provide assistance to our clients with an excellent English communication skills.


 Specifics include:

  • Provide layer 4 network support in a multi-vendor environment (Cisco, Juniper, JunOS, Brocade Vyatta);
  • Coordinate troubleshooting activities with other teams for Operating Systems (Linux, Unix, Windows), DBA’s (SAP, Oracle) and other shared infrastructure applications (SMTP, DNS, LDAP);
  • Coordinate with IBM project managers for network on-boarding activities in support of customer activations;
  • Work along with multiple ISPs and our clients in order to provide solutions and implementation assistance for IBM’s datacenters.


Each person in the team performs the following tasks:

  • Enable communication over specific layer 4 ports;
  • Troubleshooting connectivity issues;
  • Work together with other teams (ie: Linux, Windows, Databases, SAP among others) to implement and resolve connectivity issues;
  • Setup all the configuration needed to onboard new customers;
  • Work together with different ISPs and customers to fix communication issues between our customers’ networks and IBM;
  • Help with audits and reports related to the network;
  • Execute software upgrades;
  • Work with hardware vendors / providers to fix configuration issues / bugs and hardware failures.


Required experience (configurations and diagnosis) in the following areas:

  • Routing protocols (OSPF / EIGRP / Static);
  • High availability protocols (VRRP / HSRP);
  • Access lists (ACLs) / Firewall Filters;
  • VLSM;
  • NAT / PAT;
  • Loop prevention mechanisms at layer 2 (different kinds of STP);
  • VLANs / Monitoring;
  • Transport protocols TCP / UDP;
  • Intermediate knowledge with Security: Firewalls / ASAs;
  • IPSec tunneling;
  • GRE tunneling.


Not mandatory but a plus:

  • Familiarity or experience with industry cloud offerings such as Rackspace, Amazon Web Services (AWS) and SoftLayer;
  • Familiarity with automated cloud network and server provisioning;
  • Operating system experience: Unix / Linux / Windows;
  • Hands on with Juniper / Checkpoint / Netscaler / Vyatta / F5 devices;
  • Familiarity or experience with Geo Load Balancing;
  • Familiarity or experience with SAN devices;
  • BGP;
  • MPLS;
  • Wireshark;
  • VMWare / ESX Hypervisor;
  • VPNs: DMVPN and SSL VPNs.



  • Training on application;
  • Access to trainings for self-development;
  • Be part of a young team;
  • Floating holidays;
  • Flexible benefits basket;
  • Fun room and various team bounding and team building programs;
  • Attractive compensation scheme.


Join our team! Apply here!

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